676: Rob's Real Talk: What Running Short-Term Rentals at Scale REALLY Looks Like 01:14:44

    <p><a href="https://www.biggerpockets.com/blog/short-term-rental-market-watch"><strong>The short-term rental game</strong></a><strong> is not one to enter lightly.</strong> Regular rental property investors shudder at the constant turnover, consistent guest complaints, and far more intensive upkeep that vacation rental property owners pride themselves on. But <strong>is a week in the life of a self-managing short-term rental empire owner that bad? </strong>Well, maybe we’ll just have<strong> Rob Abasolo</strong> AKA Robuilt, YouTube’s go-to authority on <a href="https://www.biggerpockets.com/blog/vacation-rentals-high-profit"><strong>vacation rental investing</strong></a>, answer this.</p><p>Rob has had a troubling week to put it lightly. From <strong>guests </strong>somehow <strong>deadbolting themselves out of their homes</strong> to <strong>ACs being frozen solid</strong>, sending vacationers to the wrong address, and almost <strong>obliterating a $20,000 pool</strong>, many things can go wrong in the realm of short-term rentals. But, is the profit worth the pain?</p><p><strong>Dave Meyer</strong> from <a href="https://www.biggerpockets.com/podcasts/on-the-market"><em>On The Market</em></a> joins along this episode to act as Rob’s therapist/cheerleader as we go through a week’s worth of<strong> almost unbelievable events </strong>in the life of a vacation rental property owner. This episode highlights <strong>lessons learned from each mistake</strong> that you can use to build a better <a href="https://www.biggerpockets.com/blog/build-real-estate-portfolio-fast-the-stack">rental property portfolio</a>, have a more seamless customer experience, and maybe get a little more “me and my burrito” time.</p><p><strong>In This Episode We Cover:</strong></p><p><strong>Setting up fail-safes around your short-term rental </strong>so guests always have a way in</p><p>Why <strong>sticking to your guns isn’t always the best </strong>way to build a strong vacation destination brand</p><p><a href="https://www.biggerpockets.com/blog/pandemic-fueled-supply-chain-woes"><strong>Supply chain shortages</strong></a> and how it’s severely delaying short-term rental owners</p><p>Why you should<strong> never fully drain a pool </strong>(unless you like paying $20,000+ in repairs!)</p><p>Using speed to your advantage and <strong>making guests feel heard </strong>as soon as a problem arises</p><p><strong>Staying in contact with your team</strong> so you can solve problems smarter</p><p>And <strong>So </strong>Much More!</p><p><strong>Links from the Show</strong></p><p><a href="https://www.youtube.com/channel/UCVWDbXqQ8cupuVpotWNt2eg">BiggerPockets Youtube Channel</a></p><p><a href="https://www.biggerpockets.com/forums">BiggerPockets Forums</a></p><p><a href="https://www.biggerpockets.com/membership-types">BiggerPockets Pro Membership</a></p><p><a href="https://store.biggerpockets.com/">BiggerPockets Bookstore</a></p><p><a href="https://www.biggerpockets.com/blog/real-estate-investing-bootcamps">BiggerPockets Bootcamps</a></p><p><a href="https://www.biggerpockets.com/podcast">BiggerPockets Podcast</a></p><p><a href="https://bit.ly/biggerpocketsswag">BiggerPockets Merch</a></p><p><a href="https://www.biggerpockets.com/podcasts?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">Listen to All Your Favorite BiggerPockets Podcasts in One Place</a></p><p><a href="https://www.biggerpockets.com/podcasts?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">Learn About Real Estate, The Housing Market, and Money Management with The BiggerPockets Podcasts</a></p><p><a href="https://www.biggerpockets.com/investment-calculators?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">Get More Deals Done with The BiggerPockets Investing Tools</a></p><p><a href="https://www.biggerpockets.com/forums/521-real-estate-events-meetups?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">Find a BiggerPockets Real Estate Meetup in Your Area</a></p><p><a href="https://www.biggerpockets.com/users/davidgreene24?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">David's BiggerPockets Profile</a></p><p><a href="https://www.instagram.com/davidgreene24/">David's Instagram</a></p><p><a href="https://www.biggerpockets.com/users/robuilt?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">Rob's BiggerPockets Profile</a></p><p><a href="https://www.youtube.com/c/Robuilt">Rob's Youtube</a></p><p><a href="https://www.instagram.com/robuilt/">Rob's Instagram</a></p><p><a href="https://www.tiktok.com/@robuilto">Rob's TikTok</a></p><p><a href="https://mobile.twitter.com/robuiltchannel">Rob's Twitter</a></p><p><a href="https://www.biggerpockets.com/users/davem27?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">Dave's BiggerPockets Profile</a></p><p><a href="https://www.instagram.com/thedatadeli/">Dave's Instagram</a></p><p><a href="https://www.biggerpockets.com/guides/the-ultimate-guide-to-short-term-rental-properties?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">The Ultimate Guide to Short-Term Rental Properties</a></p><p><a href="https://www.biggerpockets.com/blog/self-managing-rental-properties?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">How I Perfected the Process of Self-Managing My Rentals</a></p><p><a href="https://www.biggerpockets.com/blog/vacation-rentals-high-profit?utm_source=youtube&amp;utm_medium=description&amp;utm_campaign=none">Vacation Rentals Are Popular, But Are They Profitable?</a></p><p><strong>Book Mentioned in the Show:</strong></p><p><a href="https://store.biggerpockets.com/collections/all-books/products/short-term-rental-long-term-wealth?utm_source=owned_media"><em>Short-Term Rental, Long-Term Wealth</em></a> by Avery Carl</p><p><br></p><p>Click here to check the full show notes: https://www.biggerpockets.com/blog/real-estate-676</p><p><em>Interested in learning more about today’s sponsors or becoming a BiggerPockets partner yourself? 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